ServiceNow
Development
Overview
Palni’s ServiceNow offerings are designed to improve efficiency, reduce operational costs and bottlenecks, enhance collaboration and provide unified platform solutions for managing various aspects of an organization’s IT and business operations. Our services can facilitate to tailor the ServiceNow products to meet the specific needs of your business goals.
Our team of certified ServiceNow experts are equipped to leverage the capabilities of ServiceNow out-of-box functionalities to provide integrated and transformative solutions in process optimization and automation aligned with your strategic goals.

Product Offerings
IT Management
Elevate IT service delivery - IT Service Management (ITSM):
Unlock the full potential of your assets - IT Asset Management (ITAM):
Efficiently track, manage, and optimize hardware and software assets, reducing costs and mitigating compliance risks. Gain comprehensive visibility and control over your IT asset inventory to drive informed decisions.
Enhance IT operations - IT Operations Management (ITOM):
Gain real-time visibility into your infrastructure, automate tasks, and proactively prevent disruptions, ensuring high service availability and efficiency. Streamline operations, reduce downtime, and improve overall IT performance.
HR Management

Elevate HR service delivery - HR Service Delivery (HRSD):

Maximize strategic outcomes - Strategic Portfolio Management (SPM):

Prioritize workplace health and safety - Health and Safety:
Customer Service Management

Enhance customer satisfaction - Customer Experience:

Transform customer service excellence - Customer Service Management:

Empower your customer service - Virtual Agent:
Custom Application Development

Empower your organization - Custom Applications:
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Empower your teams to build custom workflows and apps - Creator Workflows and Apps:

Achieve operational efficiency - Seamless Integrations:

Enhance productivity and user experience - Workspaces and UI Portals:
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Drive mobile productivity - Mobile:

Product Validation - ATF & Upgrades: