Achieve Service Excellence with Salesforce Service Cloud

Assist your customers where they are and whenever they need to with Service Cloud Implementation

We help you in reshaping your organization’s customer service processes by enabling you to resolve issues swiftly across different channels. Our certified experts will work with you to align Salesforce Service cloud capabilities to your organization’s needs and help you discover new ways to improve the user experience

Service Cloud Implementation

We help you leverage the simplified model of the Service Cloud Platform with a unified view of every customer.

Customization

We help you extend Service Cloud Capabilities to your unique organizational needs and ensure Service processes are aligned with Customer requirements.

Integration

We help you integrate your existing backend systems and ensure Service personnel have a 360-degree view of your customers.

Chatbots

We design and develop Einstein Chatbots built natively on Salesforce Platform to help you in automating Service processes.

IVR Integration

We will help services teams with the tools required to quickly and efficiently support customer interactions along with a true 360-degree view of customers

Managed Services

We will ensure your Salesforce Service Cloud is always up and running. We provide environment maintenance, change order fulfillment and user support services

Ready to get started with Service Cloud Implementation?

What’s included

Scale your Customer Service and Operations fast. We help you enable digital workflows to drive efficiencies, improve customer retention and enhance productivity

Whether you are a new Salesforce Service Cloud customer or an existing Service Cloud user, Create the great customer experiences you want.

Some of our packages include

  • Service Cloud Starter Package
  • Service Cloud Expert package
  • Service Cloud Custom package
Knowledge Management
Knowledge Management
App_Builder
App Builder
Data migration & ETL
Data Migration & ETL
Einstein bots
Einstein bots
communities
Self-Service communities
Live Agent
Live agent
Lightning Console
Lightning Console
Service Analytics
Service Analytics
Case management

How Salesforce Service Cloud Helps Your Business

  • Increase the work efficiency of service agents.
  • Streamline the complete service procedure.
  • Provide personalized support over the customer’s preferred channel
  • Support self-service with Service Cloud knowledge base
  • Gain deeper insights into customer data
  • Focus on cases that need immediate attention and gain customer trust

Why Us

Our agile development methodology focuses on realizing project goals in a fast and efficient manner. We design each sprint to help you reduce development time and deploy solutions quickly.

Certified Experts

Our certified experts help you get the most out of Salesforce and leverage cutting-edge technologies to deliver cost-effective solutions

Training & Empowerment

Our certified experts help you get the most out of Salesforce and leverage cutting-edge technologies to deliver cost-effective solutions

Industry Expertise

We will ensure your organization is sufficiently trained. We also offer a variety of enablement services to ensure long-term success.

Quick Turnaround

We will ensure your organization is sufficiently trained. We also offer a variety of enablement services to ensure long-term success.

Ready to get started with Service Cloud Implementation?