Conversational AI
Omni-channel Customer Engagement at Scale using Conversational AI
Improve CSAT, reduce costs and drive revenue
Conversational AI is changing the way we engage with Customers, Partners, Employees and other stakeholders. We at Palni have strong experience in delivering delightful customer experiences using Conversational AI technologies. Our accelerator kits, pre-built skills and ready to use integrations will help you implement Conversational experience from Proof of Concept to Production in less than 8 weeks.
Conversational AI Solutions
We bring years of experience in building and scaling Conversational experiences. Our Conversational AI solutions are designed to help you fast track Conversational AI development with our ready to use frameworks and solutions.
Bot Development
Identify your top use cases for development and create a POC to evaluate the experience and ROI.
Outbound AI Voicebot
Scale up your outbound call automation for tasks such as payment collection, appointment scheduling and lead qualification.
Contact Center Integration
We help you integrate Bots with Contact Center Systems to deliver exceptional voice experiences.
Managed Services
Monitor, train and maintain your AI Chatbots and identify top use cases that need refinement as well as identify customer requirements and intents.
Platforms we work with
Channels SDK
Integration Framework
Pre-built Skills
Accelerate your Chatbot Development
With Natural Language Processing (NLP), AI-powered chatbots can deliver a seamless and engaging response to the end-user. AI chatbots can create advanced dialogue systems that utilize personal preferences, contextual understanding, and memory to provide a meaningful and personalized response.
Automated Testing
Analytics
Supervised Training
Accelerate your Chatbot Development
With Natural Language Processing (NLP), AI-powered chatbots can deliver a seamless and engaging response to the end-user. AI chatbots can create advanced dialogue systems that utilize personal preferences, contextual understanding, and memory to provide a meaningful and personalized response.
Channels SDK
Integration Framework
Pre-built Skills
Supervised Training
Analytics
Automated Testing
Industries we support today
We help enterprises achieve bottom-line improvements with our advanced AI solutions in their digital transformation journey. Our first-hand industry experience that spans across sectors makes us your right technological and strategic partner.
Use-cases
HR- Recruitment & Knowledge management
Sales
IT Support
Marketing
Customer Support
Proof of Value (POV) Accelerator Program
Get a free Intelligent Chatbot. No Obligation and No Cost.
Not all Conversational AI solutions (chatbots or virtual assistants) are equal. Building a chatbot or virtual assistant might seem easy using a developer self-service framework. But organizations face more problems scaling it up for production readiness. Our Proof-Of-Value accelerator program helps identify the problems early on and scale the Conversational AI solutions to success.