Maintenance & Support
Palni provides maintenance and support services to help your organization on various facets such as answer your Salesforce related queries, addition/updating or removal of users/roles or profiles and creation/modification of customized reports and dashboards that are aligned with your organization's business standards.
- Service Level Upgrades and Downgrades
- 24 x 7 Production Emergency Support
- SLA Response Times ( Low, Medium, High, Critical )